We're happy to answer any questions you might have. However, we need your postal address to respond. So please write it on all correspondence (including e-mail).
New York Office:
475 Riverside Drive
New York, NY 10115Customer Service Grapevine:
PO Box 16867
North Hollywood, CA 91615-6867Customer Service La Viña:
PO Box 15635
North Hollywood, CA 91615-5635
New York Office:
(212) 870-3018 Monday-Friday, 9 a.m. to 5 p.m. EST
Telephone Orders (credit card only)
Monday - Friday, 8:00 am - 8:00 pm EST
- English: (800) 631-6025 US, (818) 487-2091 International
- Español: (800) 640-8781 EE.UU, (818) 487-2092 Internacional
- Français: (818) 487-2093 Ê.-U. et à l'étranger
Fax Orders (credit card only)
- (818) 487-4550 (7 days/24 hours)
Questions
Concerning subscription orders and related material orders:
- English: (800) 631-6025 US, (818) 487-2091 International
- Español: (800) 640-8781 EE.UU, (818) 487-2092 Internacional
- Français: (818) 487-2093 Ê.-U. et à l'étranger
Website Content
Questions about online content:
webcoord@aagrapevine.orgEditorial Content
Questions about magazine content or editorial policy:
senioreditor@aagrapevine.orgObtain Reprints
Reprint permissions and copyright inquiries:
controller@aagrapevine.orgSubmit Work
If your work is fairly short, the simplest way to submit it is within the body of your e-mail. However, if you do wish to attach a file to your e-mail, please save the document in word or simple text format.To send manuscripts, calendar events, and humor submissions:
gveditorial@aagrapevine.orgTo send photos and artwork (GIF or JPEG):
gveditorial@aagrapevine.orgPlease review our Submission Guidelines for details on submitting your work.
Information about Submission
General editorial information (writers guidelines, etc.):
gveditorial@aagrapevine.orgGrapevine and La Viña Rep Coordinator
For GvR and RLV information:
gvrc@aagrapevine.orgLa Viña Editorial - Submissions and inquiries:
manuscritoslv@aagrapevine.orgCustomer Service - Subscriptions
For all inquiries related to subscriptions, including new subscriptions, issues not received, address changes, and other related circulation problems or inquiries (Grapevine and La Viña):
customerservice@aagrapevine.orgFor customer service inquiries in Spanish for La Viña, please contact preguntas@aagrapevine.org
Customer Service - Grapevine Items and Other Orders
Grapevine item orders, back issues, delivery problems, charge orders and accounts receivable, questions about credit card orders:
customerservice@aagrapevine.orgCustomer Service - AA Grapevine Online
For all inquiries related to the website:
webmaster@aagrapevine.orgFor inquiries related to your Grapevine online user account, including resetting your password: accounts@aagrapevine.org